// FAQs
Read Most Frequent Questions
Our onboarding process is exceptionally efficient. Your clinic is fully operational within 24 hours after purchasing the business. You'll have a ready-to-go clinical team, and you can start marketing and attracting patients on day one. Our onboarding team will be at your disposal to answer any questions. Rest assured, all operational intricacies are handled, ensuring a seamless start to your telehealth clinic.
Payments are processed directly on your clinic's website before patients meet with the doctor. We integrate your Square payment processing into the Electronic Health Record (EHR) system we set you up with, on the backend of your website. You'll have your own Square account to collect payments directly from patients. Payments are collected upfront, putting you in control of your revenue.
The service fee is $60 per patient per visit. This fee is paid directly to Impact Health USA, and it will be charged at the end of each month. It's a straightforward and transparent process, ensuring the physicians & clinical team receives compensation for the services provided.
Certainly! We guarantee that our clinical staff and physicians will be available to see patients for the lifetime of your business. This means day-to-day operations are 100% taken care of by our clinical professionals. You have the peace of mind that you won't need to worry about staffing or clinical support.
You have the flexibility to market your telehealth clinic in any state, as we are licensed in all 50 states. Our preferred marketing partners are experts in attracting patients to clinics like yours.
No, you are not restricted to marketing in a specific area. With our expansion plans, you have the freedom to market your clinic in any state where we are licensed. This flexibility allows you to target areas with high demand for healthcare services and adapt your marketing strategy accordingly.
Yes, we have preferred pharmacy partners that can ship medications directly to patients' doorsteps after virtual doctor consultations. As an owner, you'll have access to a full catalog of prescriptions that can be customized to meet patient needs, offering convenience and additional revenue opportunities.
Certainly. We sign a service agreement when selling you the business, guaranteeing that our clinical staff and physicians will handle all day-to-day operations for the lifetime of your business. This ensures continuity and support throughout your journey as a healthcare business owner.
While we guarantee our clinical staff and physicians for the service fee of $60 per patient per visit for the lifetime of your business, you are not obligated to use them exclusively. You have full ownership and authority to hire your own staff and physicians at any time, without paying the service fee. It provides you with flexibility and control over staffing decisions.
Rest assured that our agreement is legal and legitimate. We prioritize transparency and security in our transactions. Here's how it works:
- All transactions are conducted through a reputable third-party title and escrow company, ensuring impartiality and security.
- Once both parties (seller and buyer) sign the purchase agreement, the title and escrow company steps in. They review and prepare all necessary closing documents.
- The title and escrow company will then reach out to collect the payment from the buyer. This step ensures that the financial aspect of the transaction is handled professionally and securely.
- As part of their role, the title and escrow company also ensures that the buyer receives the business with all the terms and guarantees enforced, providing you with peace of mind throughout the transaction.
