The Patient Experience: Showing the Patient Process
At Impact Health USA, we prioritize your healthcare experience above all else. Our patient-centric approach ensures that receiving top-notch medical care is both convenient and efficient. Let's walk through what you can expect once you sign up for our telehealth services:
Your Telehealth Experience
Let's walk through what you can expect once you sign up for our telehealth services
Service Selection
Begin your journey by selecting the service that aligns with your healthcare needs. Whether it's hormone therapy, mental health support, urgent care visits, weight loss programs, or any other service we offer, the choice is yours.
Easy Sign-Up
Once you've chosen your service, signing up is a breeze. We've designed our platform to be user-friendly, allowing you to complete your registration effortlessly. Provide the necessary information and select a convenient appointment time that fits your schedule.
Patient Intake Form
After sign-up, you will receive a text and email containing a secure link to our patient intake form. This form helps our clinical team understand your medical history, current health concerns, and any specific needs you may have. Your health information is treated with the utmost confidentiality and care.
Booking Your Appointment
Upon completing the patient intake form, you'll receive another link—this one will lead you to the doctor's calendar. Here, you can browse the available appointment slots and choose the time that best suits your schedule. We understand the value of your time, and we've made sure you have options.
Virtual Visit Preparation
As your appointment approaches, we'll send you all the information you need to prepare for your virtual visit. This includes details on how to access the video call and what to expect during your appointment.
Virtual Consultation
When the day of your appointment arrives, simply follow the provided link to join the virtual consultation with your physician. There's no need to commute or wait in clinic lines; your doctor will meet with you from the comfort of your own space. This is where your healthcare journey truly begins.
Prescriptions and Follow-Up
If your physician prescribes medication, our integrated system allows for e-prescriptions. You can conveniently pick up your medication at your preferred pharmacy or have it delivered to your doorstep. We believe in continuity of care, so our team ensures you receive any necessary follow-up appointments or support—all through telehealth.
Patient Portal
We understand that questions may arise between appointments. That's why we provide you with your own patient portal, allowing you to communicate directly with our clinicians. Have a query about your treatment plan or need some guidance? Our team is just a message away.
Trusted By Independent Practitioners From
Patient Reviews
Jane M.
Telehealth Consultation
"I had my first telehealth consultation for weight loss, and it exceeded my expectations! The doctor was attentive, asked the right questions, and made me feel comfortable throughout the process."
Mark S.
Prescription Delivery
"The prescription delivery service made my testosterone therapy hassle-free. I received my medication right at my doorstep, and the process was smooth. Highly recommended!"
Sarah W.
Online Intake Forms
"Filling out intake forms online for the life coaching program was a breeze. It made my appointment seamless and efficient. I appreciate the convenience they provide."
Michael P.
Virtual Mental Health Counseling
"As someone who needed counseling during these challenging times, the virtual counseling service for mental health prescribing SSRI was a lifeline. My therapist was empathetic, and the online sessions were easy to attend."
Emily L.
EHR Management
"The electronic health record system has streamlined my primary care visits. It's secure, user-friendly, and helps my doctor keep track of my medical history."
Daniel R.
Pharmacy Medications
"Getting my medications is so convenient for my ketamine therapy program. No more waiting in lines; they deliver right to my door. Thank you!"
Lisa C.
Flexible Scheduling
"I appreciate the flexibility in scheduling appointments for my weight loss program. It's accommodating for those with busy lives and ensures I get the care I need."
John B.
E-Prescriptions
"E-prescriptions are fantastic for my testosterone therapy. No more paper scripts to carry around. It's secure, fast, and hassle-free."
Maria G.
Patient Portal Access
"Having access to my patient portal allows me to stay on top of my health for my life coaching program. I can review my records, schedule appointments, and communicate with my coach easily."
David H.
Efficient Clinical Operations
"Kudos for efficient clinical operations for my primary care visits. I never felt rushed during my appointments, and the staff ensured everything ran smoothly."
Paul J.
Convenient Text Notifications
"I love the text notifications; they remind me of appointments and provide important updates for my testosterone therapy. It's a simple but effective way to stay connected."
In The News
