Table of Contents
Effective Date: 12/23/2023
1. Introduction
1.1. Our Commitment to Privacy
At Impact Health USA, we are deeply committed to protecting your privacy. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and safeguarding of your personal information. We prioritize your privacy rights and aim to be transparent about our data practices.
1.2. Scope of This Policy
This Privacy Policy applies to all users of our website and services. By accessing or using our website or services, you consent to the practices described herein.
2. Information We Collect
2.1. Types of Information Collected
2.1.1. Personally Identifiable Information (PII)
We collect various types of personally identifiable information (PII), which may include but is not limited to:
- Contact Information: This includes your name, email address, phone number, and mailing address.
Medical Information: - We may collect medical history, treatment details, and other healthcare-related data.
- Demographic Information: This category includes information such as your age, gender, and geographic location.
2.1.2. Non-Personally Identifiable Information (Non-PII)
In addition to PII, we also collect non-personally identifiable information (Non-PII), which may consist of:
- Browser Information: Details about the web browser you use to access our services.
- Device Information: Information about the device you use to access our services.
Website Usage Data: - Data related to your interactions with our website and services.
2.2. How We Collect Information
We employ various methods to collect information, including:
- Information You Provide: You may voluntarily submit information to us when using our services, such as when you register an account or complete forms.
- Automated Data Collection: We may automatically collect certain data through cookies, web beacons, and other tracking technologies. Details about our use of cookies are explained in Section 5.
3. How We Use Your Information
3.1. Providing and Improving Services
We utilize your information to deliver and enhance our telehealth services, including appointment scheduling, medical consultations, and related healthcare services.
3.2. Communications
We may use your information to communicate with you about your appointments, updates to our services, and other healthcare-related matters.
3.3. Personalization and User Experience
We may use data analytics to improve our services, website functionality, and user experience, ensuring that our services cater to your needs and preferences.
4. Disclosure of Your Information
4.1. Sharing with Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in delivering and improving our services.
4.2. Legal Obligations and Protection
We may disclose your information when required by applicable laws and regulations or to protect our legal rights, privacy, safety, or security.
4.3. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred or disclosed as part of the transaction.
5. Cookies and Tracking Technologies
5.1. Types of Cookies and Similar Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These may include session cookies, persistent cookies, and other technologies.
5.2. Your Cookie Preferences and Control
You have the ability to manage and control cookies through your browser settings or other opt-out mechanisms. Our Cookie Policy provides detailed information about your options.
6. Data Security and Protection
6.1. Data Security Measures
We implement rigorous data security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
6.2. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Privacy Choices
7.1. Access, Correction, and Deletion of Your Information
You have the right to access, correct, or delete your personal information. You can exercise these rights by contacting us as specified in Section 11.
7.2. Opting Out and Unsubscribing
You can opt out of receiving promotional emails from us. Details about opting out are provided in Section 7.
7.3. Do Not Track Signals
Our website does not respond to "Do Not Track" signals from web browsers at this time.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or process information from children.
9. International Data Transfers
Our services are primarily provided from the United States, and your information may be transferred to and processed in the United States or other countries where our service providers may be located.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. Any modifications will be posted on this page with an updated effective date.
11. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us through the methods provided on our website or email us at Contact@ImpactHealthUSA.com
